英語道歉信範文集錦 篇1
Dear Ms Winston,
親愛的溫斯頓女士：
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
我的目的是向您表示誠摯的歉意，對於您在上個月安裝網際網路高速服務時可能遇到的任何不便。
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
我剛從這個假期回來，發現你的檔案在我的籃子裡。我一看你的案子，就知道你的JAU了。第二十要求改變服務的方式不知怎么地從裂縫中溜走了。我能給出的唯一可能的解釋是，我們最近發生了一些關鍵的員工變動，這可能導致您的信被忽略。
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
因此，我已指示我們的安裝小組在本周末之前與您聯繫，以便為您安排一個方便的時間，以便他們能夠去您家安裝您的新路由器，並對您的軟體進行必要的調整。
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
由於這次的嚴重疏忽，作為我們對您作為我們的客戶的感謝的證明，我們將免費為您提供頭三個月的高速服務。因此，您的帳戶將不會計費到今年六月。
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet's level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
溫斯頓女士，讓我向你保證，在你的情況下發生的事情不典型的CableNet的客戶服務水平。我們將繼續致力於為您和我們所有的客戶提供最高的服務標準。
If you have any questions please don't hesitate to call me.
如果你有任何問題，請不要猶豫，123456點鐘打電話給我。
Yours in service
您的服務
Tony
托尼
英語道歉信範文集錦 篇2
Dear _______ ，
I am excessively sorry to tell say to you that _______(直接說出道歉事由)。 Now ， I am writing you this letter of apology to show my deep regret 。 Please accept my sincere apology 。 I hope you will understand me and excuse me for _______(請求對方原諒的事由)。
The reason for my delayabsencenegligence was that _______(過失的原因)。 I had no time because _______(當時的狀況)。 Therefore it’s not in my power to _______(過失導致的結果)。
Naturally ， I want to _______(解決問題的辦法)。 I shall be obliged if you will kindly write and tell me that _______(期望對方原諒自我)。 I wish you could accept my apology 。
Sincerely yours ，
Li Ming
英語道歉信範文集錦 篇3
Dear Mr. Cruz, 克魯茲先生，
I would like to apologize for our mistake in sending you the wrong order. This email is in regards to the order placed by your company on 10th of May 20xx. 由於我們的失誤，將您的訂單弄錯，在此，向您表示歉意。我寫這封郵件是基於貴司今年5月10日下的訂單。You had placed an urgent order with us for the delivery of two thousand pieces of H7 automotive lamps. But, instead of delivering H7 automotive lamps we ended up delivering to you two thousand pieces of H4 automotive lamps. We mixed your order with another order from another customer who had placed an order of two thousand H4 automotive lamps. 貴司曾給我們下需求20xx支H7汽車燈泡的緊急訂單，我們給貴司出的是20xx支H4汽車燈泡，而不是貴司需要的H7汽車燈泡。我們將貴司的H7汽車燈泡訂單與另一客戶的H4汽車燈泡訂單搞混了。I understand that you must have suffered business losses due to the mistake made by us. On behalf of Mr. Trump, our General Manager, I assure that we will compensate for your losses with the payment in your next order. Here, I also promise that we won't commit such mistake again, and make sure you receive the correct order. 因為我司的錯誤導致貴司的業務損失，我感同身受。這裡，我代表我司總經理特朗普先生保證，將在處理貴司下一個訂單時向貴司提供賠償。我本人也承諾，我司不會再犯類似的錯誤，確保貴司收到的訂單都是正確的。
Best regards, 良好的祝願!
Mrs. Hillary,希拉蕊女士
Director- Marketing Department, Fec Inc. Fec集團市場部總監
英語道歉信範文集錦 篇4
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening. That is owing to(因為) the fact that (同位語從句)my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially, (sincerely)
Li Hua
英語道歉信範文集錦 篇5
Dear Daisy,
I would like to express my apology for missing our 14 o'clock appointment.
A small accident happened to me when I was on my way to school. I am going
to come over to your apartment the day after tomorrow — Monday, April4, at 14 p.m. If it is convenient for you, I will check my e-mail tomorrow to make sure whether you have left a note for me. Otherwise, I will see you at 14:00 p.m.,
Monday afternoon.
I am very sorry for that again.
Best wishes,
Cathy
英語道歉信範文集錦 篇6
ear miss nancy,much to my regret i was unable to keep my promise to attend your birthday party last saturday, owing to the fact that my little son was suddenly taken ill early that day.hoping to see you soon.
英語道歉信範文集錦 篇7
unable to return borrowed book on time
dear kate:
excuse me for my long delaying in returning to you your “robinson crusoe” which i read through with great interest。 i had finished reading the book and was about to return it when my cousin came to see me。 never having seen the book， she was so interested in it that i had to retain it longer。 however， i hope that in view of the additional delight thus afforded by your book， you will overlook my negligence in not returning it sooner。
thanking you again for the loan。
sincerely yours，
tom
英語道歉信範文集錦 篇8
Dear Mary,
I am very much looking forward to your visit to my city. Just think: after all these years of writing to each other, we will finally have the chance to meet! However, I regret to inform you that I will not be able to meet you at the airport as soon as you arrive.
The reason is that your flight will arrive early in the morning, and the quickest I can get to the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.
By the way, as we have never met I must tell you how to recognize me: I am medium height and have a small mustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.
Looking forward to out first meeting.
Yours sincerely,
Harry
英語道歉信範文集錦 篇9
Dear Jane,
I am excessively sorry to tell you that I won’t be able to come this afternoon because I have to go to the airport at 2:00 p.m. to meet an overseas visitor from Australia.
I really have kept our date in my mind all these days. However, I received my boss’e-mail this morning, and he asked me to go to the airport to meet one of his friends from abroad. It’s sudden and urgent and I must go.
I’m sorry for any inconvenience caused. Please forgive me. Would you please ring me up to make another time? We may meet again and I hope to see you soon.
Sincerely，
Li Ming
英語道歉信範文集錦 篇10
Dear Mr. Hunnicutt,
I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.
We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.
Your sincerely,
英語道歉信範文集錦 篇11
i am writing this letter to express my apology that ______________.i feel terribly sorry about this. once again, i am very sorry for any inconvenience caused. i will be really appreciated if you can accept my apologies and understand my situation.
yours sincerely
_________ 親愛的_____，(對方姓名)我寫這封信以表達我的道歉 ______________(道歉原因)。對此我深感抱歉。我再次對給您造成的任何不便深感歉意，希望您能理解我的處境並接受我的道歉。 謹啟 _________(自己姓名)
英語道歉信範文集錦 篇12
Dear ______,
I am writing this letter to apologize to you for my failing to .
The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .
I do hope that you can understand my situation and accept my apology.
Yours sincerely,
Li Ming
英語道歉信範文集錦 篇13
It's not for the first time that we have continual arguments with each other for trifles. Maybe we should not communicate with an overpowering and domineering style，seeking to convince or impose one's thought to another. What we need best is trust, tolerance, understanding and communication and leave plenty of space for another.
When we were in cold war, for just a second, I flatter myself that you were so sad for me, just for me, only for me. Hahaha …. As the saying goes, only the people who in your heart may hurt you deeply. By this token, I’m an important person for you.
Look back to our past happy days and for the old time’s sake, forgive me for my slight offence. As Shakespeare wrote, the course of true friendship never did run smooth. So do not give me a cold shoulder any more. I can’t live with it. This is a lose-lose situation, not a desirable outcome.
英語道歉信範文集錦 篇14
Dear Charlie,
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised.
A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport.
Pursuing study overseas is an essential step in the accomplishment of your dream. How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby send you a gift to wish you good luck. Please forgive me.
Cordially,
Li Ming
20xx年x月x日
英語道歉信範文集錦 篇15
Dear Kate:
Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Sincerely yours,
Tom
親愛的凱特：
我遲遲未能歸還您的那本《魯濱遜飄流記》，請原諒。該書我讀得津津有味。讀完後，正預備歸還您時，我的表妹來訪，見這本書也感興趣，定要借去一讀。為了讓別人也能分享您那本書所給予的樂趣，我不能及時歸還。我想再延遲些日子奉還，諒您不會介意的。
再次感謝您的慷慨。
英語道歉信範文集錦 篇16
dear david:
i am afraid that you will think me unpardonably negligent in nothaving answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.
sincerely yours,
tom
英語道歉信範文集錦 篇17
Dear Customer,
I would like to apologize for the delay in delivering your order. I have looked into the matter and found that it resulted from a problem in our distribution department. We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you. You should receive them in 2 days.
Please accept our sincere apologies for any inconvenience we have caused you and your customers.
Yours sincerely
英語道歉信範文集錦 篇18
Dear Tom,
It’s a long time since we met last time and I miss you very much. hanks for your invitation. However, I regret to tell you that I can’t travel o America this winter holiday for some unavoidable reasons.
First of all, it’s the coming of the Spring Festival that makes me refer to stay at home rather than take a travel to America. As far as
we Chinese are concerned, the Spring Festival is a family time treasured
by us all. What’s more, the College Entrance Examination is coming. So
significant is it to me that I will attend some tutorial classes during this
winter holiday for some of my weak divisions. Taking all the above
factors into consideration, I have to say sorry again
Anyway, shall I make it after the Exam? I will appreciate it if you
can be my guide at the time. Yours
Li Hua
英語道歉信範文集錦 篇19
Dear Bob,
Iam the Chinese student who lodged in your house during my stay in Canada. I amwriting the letter for the purpose of offering my sincere apology to you.
WhenI got home, I found I had forgotten to return the music CD that you were sokind to lend me. I am feeling awfully sorry for it. As I understand this CD isone of your favorites, I will do my utmost to send it to you as soon aspossible. Based upon the regulations of China’s Postal Services, it will takeseveral days to reach Canada.
Pleaseaccept my heartfelt apology. I genuinely hope that you would forgive me for mycarelessness.
Yourstruly,
hangWei
英語道歉信範文集錦 篇20
Dear linda,
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.the reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
therefore, it’s not in my power to meet you.naturally, i want to suggest that we should make another appointment next time.
i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
英語道歉信範文集錦 篇21
Dear my friend,
I'm sorry. The last time I shouldn't put your things on the lawn just into the office. But I really didn't mean it, you know I have a bad memory, careless. You give something to my preservation is to believe me, but I was careless. If it weren't for you to find fast may have been lost. After you scold me, I should not because at that time the anger and walk away. After I calm down and wanted to think just detection oneself wrong indeed. First should put your things casually and forget to take, the second is you blame me, I should apologize to you, to comfort you, rather than walk away I should not make you angry, anyway, thousand wrong all wrong is all my fault. We have known each other for 6 years, you know me, I have been few friends. We met the first day of school, get along well with each other. But in the third grade, I, it is not your good friend. To be honest I have is all alone, over the years until sixth grade turns to a girl in our class, with her, I am not lonely. Soon graduated, I hope to bring good memories to my primary school life. I even don't get along the classmates at ordinary times to chat, talk, exchanges. Especially you, are you angry, be wronged, I comfort you, make you laugh. Play with you, hope and you can become good friends again. Still remember the rainy weather we're having our lessons in the classroom when you are not happy I give you preach note? "The sky is sugar, even if fall under what?... what the rain again big, just pour a happily smile... it's not a big deal 'happy smile." I remember these notes! Hope I can with a note from you smile again. I am very cherish our friendship, but at that time, I'm just a fool. Mimi, forgive me? We also will be good friends!!!!
英語道歉信範文集錦 篇22
Dear Zhang
I am really sorry to tell you that I was unable to attend your birthday party yesterday evening.That is owing to the fact that my old friends visited my house without telling me the exact time.I had to entertain those friends with my passion in the entire eveningand I will continue to entertain them in the following two days.
I really regret that I haven't go to celebrate your birthday personally and had missed a wonderful chance to enjoy myself with our kind colleages.I have prepared a pretty gift to you yesterday and will send to you this afternoon to show my best birthday wishes.BesidesI trust that you will understand me.
Best wishes
yours sincerely
Tom
親愛的張
我很抱歉的告訴你，我昨晚沒能來參加你的生日聚會。這是由於這樣的事實，我的老朋友訪問我的房子沒有告訴我確切的時間。我得招待那些朋友和我在整個晚上的激情，我將繼續受理以下兩天。
我真後悔沒有親自去慶祝你的生日，錯過了一個美妙的機會享受這種同寅與我們自己。我已經準備了一個漂亮的禮物給你，會把這個下午給我的最好的生日wishes.besidesi相信你能理解我對你。
最美好的祝福
謹上
湯姆
英語道歉信範文集錦 篇23
dear frank:
i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.
but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.
yours truly
英語道歉信範文集錦 篇24
Dear ___________,
I am truly sorry that_________________________(道歉的原因).
The reason is that_(介紹原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.
Yours sincerely
Li Ming
英語道歉信範文集錦 篇25
Dear Bob,
I'm writing to apologize for having forgotten to return the “the Beatles” CD to you when I left Canada.I was in such a hurry that I packed everything in my luggage without checking carefully. Had I paid more attention then, I wouldn't have made such a stupid mistake.
Now something must be done to solve the problem because I understand you cherish the CD enormously. I can either send it to you by express mail or alternatively compensate you ata reasonable price. If you do not mind, I may bring it back to you next time I go to Canada.
Please let me know which solution you prefer at your earliest convenience. I really hope you will accept my sincere apology.
Faithfully yours,
Li Ming
英語道歉信範文集錦 篇26
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely yours,
Tom
親愛的戴維：
請原諒我收到您12月7日的來信後遲遲未復，現將原因告訴您，相信您一定會諒解的。您的來信到來時，我正巧在香港，家人無法及時轉遞。你的信一直放在我寫字檯上，直到我回到才看見，拖至今天才回信，深表歉意。
這次出去旅行飽覽了許多美麗景色，下次見到您時，將告訴您一切。
英語道歉信範文集錦 篇27
kindly excuse me for my not being able to see you off at the airport this saturday as i have promised.
a major business partner of our company will be attending an important conference in xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. i have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities, so i am afraid i cannot be present at the airport.
pursuing study overseas is an essential step in the accomplishment of your dream.how i wish i could have the chance to share with you my personal feelings and suggestions before you are away! i hereby send you a gift to wish you good luck. please forgive me.
英語道歉信範文集錦 篇28
Dear miss nancy,
much to my regret i was unable to keep my promise to attend your birthday party last saturday, owing to the fact that my little son was suddenly taken ill early that day.hoping to see you soon.