objective
@@seeking a challenging environment that leverages on my vast logistics experience to further excel in the arena of supply chain management.
@@personal particular
@@
@@name:judy jiang
@@date of birth : 05 jan 1971
@@marital status : married
@@residential address: shanghai pudong
@@mobile contact: 1361234567
@@e-mail:
@@professional profile
@@ analytical problem-solving abilities
@@able to react comfortably and quickly in changing environment
@@fast learning capability and agility under pressure
@@effective leadership and team-building skills
@@solid english communication and interpersonal skills
@@computer literate
@@professional experience
@@XX.5 – XX.7 ******(china) ltd. (shanghai marketing organization)
@@position: supply chain manager
@@role & responsibilities:
@@ inventory planning and control
@@1. steer the inventory planning and purchasing process to achieve the inventory accuracy, minimize obsolescence, ensure a high level of product availability, and maintain inventory turnover speed
@@2. implement the necessary actions to minimize slow-moving, expired items and inventory shortages in order to maintain a profitable inventory balance
order processing
@@1. execution of order management process to achieve the planned customer perfect order (cpo) rate, maximize on time delivery, and minimize order information discrepancies.
@@2. order trace & tracking system setup for accurate information flow.
@@3. completed the order centralization project / initiatives in nov XX.
@@4. special solution from goods package, order follow up to delivery service level for key account or remote customer.
@@3rd party logistics provider selection and management
@@1. work with 3rd party logistics providers and custom brokers to improve the inbound and outbound efficiency.
@@2. deliver service level improvement continuously.
@@3. monthly kpi review with 3pl
@@4. completed chengdu warehouse and transportation outsourcing project / intiatives in nov XX.
@@ optimization of transportation, warehousing, and order processing in terms of cost, lead time, and safety to ensure logistics quality and reduce total fulfillment costs.
@@ sap/h2 project scm model implementation and support to comply with the common processes.
@@ train and develop departmental personnel to provide a consistent level of service in accordance with company policy and iso 9001 standards
@@conduct monthly emt meeting review on all operational matters
@@ team management of 10 crews
@@kpi: cpo( customer perfect order): 1st half of XX 81.5% 2nd half of XX 88.9%
@@ ffm(fulfillment cost/net sales): 1st half of XX 6.4% 2nd half of XX 6.0%
@@XX.1 – XX.5 ****** (china) ltd.( zhanjiang manufacturing plant)
@@position: customer service manager
@@role & responsibilities:
@@export and domestic order processing.
@@1. coordinate among purchasing department, warehouse, production units, quality department, financial department, customs clearance unit for on time deliveries.
@@2. kpi: sot(shipped on time): XX 96.1%, XX 96.65%, XX.6 97.45%
@@ supply backorder: XX 1.4%, XX 1.24%, XX.6 0.84%
@@3. internal and external communication to ensure proper update and accurate information flow.
@@4. prepare for all export and domestic delivery documents.
@@5. improve the process of export documentation, no customer complaint from apr.XX.
@@6. forwarders communication and management for quality, on time and lowest cost delivery.
@@ organize customer service meeting twice/week.
@@customer complaints handling.
@@sales report issuing for the management team.
@@team management of 4 crews.
@@completed a project on export freight cost in XX, which resulted in a use of a new forwarder for special products export that helps to shorten delivery time at a lower cost. this resulted in special products export sales return to be increased from 2.1million usd in XX to 3.5millionusd in XX.
@@XX.6-XX.12: hilti (china) ltd ( zhanjiang manufacturing plant)
@@position: warehouse manager
@@role & responsibilities:
@@on time goods transferring.
@@stock accuracy controlling. the level of inventory accuracy was maintained over 99%.
@@ cycle count controlling.
@@ first in and first out principle controlling. the accuracy of fifo was 100%.
@@ team management of 7 crews.
@@1999.10-XX.5 china north industries zhanjiang corp.
@@position: business representative
@@role & responsibilities:
@@attending guangzhou fair 4 times as the business representative.
@@familiar with the procedure of import and export.
@@familiar with foreign trading.
@@1998.1-1999.10 guangdong sapoe enterprise group corp.
@@position: fax machine department manager
@@role & responsibilities:
@@ distribution and stock replenishment of fax machines for 18 branches all over china.
@@fax machines spare parts and consuming material stock management.
@@ customer complaints handling.
@@ team management of 11 crews.
@@1996.3-1997.12 beijing branch of guangdong sapoe enterprise group corp.
@@position: sales stuff, sales manager
@@role & responsibilities:
@@ marketing supervision of beijing, tianjin, hebei and shanxi of copier, fax machine, duplicator and consuming material. top seller in beijing brach, was promoted to be sales manager after just 6 month’s sales job.
@@ team management of 10 crews
@@1992.11-1996.2 guangdong sapoe enterprise group corp
@@position: english translator
@@role & responsibilities:
@@translation of technical materials.
@@ technical documents filing management.
@@1990.9-1992.10 qinhuangdao audio video researching institute
@@position: english translator
@@role & responsibilities:
@@translation of technical materials.
@@technical documents filing management.
@@education & training
@@1987-1990 hebei tv university
@@@ majoring: english
@@1999-XXsouth china science & engineering university
@@@ mba course
@@XX-XX beijing foreign studies university
@@ majoring: english
@@managementA communications skills training in hilti
@@1. supply chain training in hilti.
@@2. “3c” (customer, competence, concentration) training in hilti.
@@3. “red thread” training in hilti
@@4. “large account management process” training in hilti
@@5. “successful sales strategy” training in hilti
@@6. “logistics best practice” training in hilti
@@other experience
@@good knowledge of it application. microsoft office suite, microsoft project, microsoft visio.
@@experience in evaluating management system to suit operations needs, this includes specifications and selection.
@@references
@@references are available on request.