customer service representative(sales)
sandy lin 15/f,tower2 ,bright china,building1,beijing.
summary of qualifications
demonstrated ability in the provision of sales support services.includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
exceptional communication/interpersonal and organizational skills.