NAME：diyifanwen.com
Email：***@diyifanwen.com
Tel：1**********
HIGHLIGHTS OF QUALIFICATIONS
Recent honors graduate of ABC College’s communications program -highly motivated to launch professional sales career
Excellent interpersonal, communication and relationship-buildingskills. Listen attentively, communicate persuasively and follow through diligently
Technically skilled - cross-platform expertise (Win/Mac) andproficiency in Word, Excel, PowerPoint, QuarkXPress and Photoshop
EDUCATION
ABC COLLEGE(May2019)
BA in Communications
GPA:3.7 (Graduated with honors)
Awards:Student Achievement Scholarship; CommunicationsHonor Society ; Frederick McMillan Award for Academic Excellence
Volunteerism:Save the Children (2019 to Present); Tutor, MiamiFamily Shelter (2019 to 2019); Crisis Line Staff, Women’s Center (2019 to 2019)
WORK EXPERIENCE
ABC RESTAURANT AND LOUNGE(4/2019-present)
Bartender
Handle the setup, service and daily operations of bar serving aninternational clientele, tourists and business travelers
Enter orders into POS system; prepare daily sales reports formanagement; conduct monthly inventory; and perform heavy cash handling andreconciliation functions
SalesAccomplishments:
Earned consistent commendations for exemplary service delivery(average of 100 guests per shift)
Regularly singled out on comment cards for “going above and beyondexpectations” and “providing outstanding service and attention to guests.”
Recognized for ability to quickly establish rapport with customers,up-sell products and build a loyal clientele
Selected and streamlined bar products based on analysis ofconsumption and sales, resulting in superior inventory and selection for guests
Developed floor plans for auxiliary bars used for large privateparties; Outcomes included faster service, improved efficiency and enhancedguest satisfaction
----------------------------------
Harvard Business Review(Shanghai, China)(4/2019-present)
Salesassistant Intern (Deputy Head of Team )
Assisted in decision making process and task allocation
Successfully led a team to achieve the sales target
Seconded to the Sales Department of one of the most reveredmagazines which has existed since 1922
Liaised with group colleagues and supervisor
Obtained an insight into target setting and market research
Collaborated with colleagues to determine the target market
Reported to supervisor every week about future plans and pastperformance
Learnt how to delegate and bring out the best in the team
SalesAccomplishments:
Earned consistent commendations for exemplary service delivery(average of 100 guests per shift)
Regularly singled out on comment cards for “going above and beyondexpectations” and “providing outstanding service and attention to guests.”
Recognized for ability to quickly establish rapport with customers,up-sell products and build a loyal clientele
Selected and streamlined bar products based on analysis ofconsumption and sales, resulting in superior inventory and selection for guests
Developed floor plans for auxiliary bars used for large privateparties; Outcomes included faster service, improved efficiency and enhancedguest satisfaction
DEF HOTEL(3/2019-present)
Server / Bartender
Served food and beverages at a luxury, historic hotel
Anticipated and met guests’ needs while working efficiently in afast-paced environment
SalesAccomplishments:
Consistently achieved highest per-night sales averages (out of 10+servers) by up-selling orders and suggesting add-ons/extras to meals
Proved the ability to multitask, handle crowds of up to 350 people,resolve customer issues and excel within a demanding, high-volume setting
----------------------------------
Shay’s Pub and Wine Bar(3/2019-present)
Server, Bartender, FloorManager
Coordinated and promoted weekly specials to generate optimal revenue
Participated in development, expansion and improvement of wineprogram
Recruited and trained all floor staff. Increased overall restaurantsales by 75%
SalesAccomplishments:
Consistently achieved highest per-night sales averages (out of 10+servers) by up-selling orders and suggesting add-ons/extras to meals
Proved the ability to multitask, handle crowds of up to 350 people,resolve customer issues and excel within a demanding, high-volume setting
ACTIVITIES AND INTERESTS
Travelled independently during two summers to India, Tibet andGuatemala
Enjoy outdoor recreation activities such as camping, hiking andskiing