a：oh，so quick?
o：yes，you should have tried earlier.
a：i see.thank you.
o：better luck next time.
dialogue b
(o= office clerk辦公室職員，a= applicant申請人)
o：hello，this is david jones.
i：hello.i'm asking about your advertisement for a shop assistant in today's newspaper.do you still have that vacancy?
o：yes，but do you have any experience as a shop assistant?
a：i've got four year's experience in a department store.
o：which one，please?
a：franklin department store.
o：fine.can i have your name and phone number?i'll make an appointment for an interview for you.
a：yes，my name is yunhai zhang.
o：will you please spell it?
a：ok，y-u-n-h-a-i，z-h-a-n-g.
o：the phone number?
a：5696181.
o：thank you.can you come tomorrow morning?
a：i'm afraid not.but can you make it thursday afternoon?
o：that's all right.when you come，ask for smith，ok?
a：yes.see you then.
dialogue c
(o=o ffice clerk辦公室職員，a= applicant申請人)
operator(接線員)：this is the southern suburt hotel.may i help you?
a：please get me through to personnel department.
o：personnel dearment，mr. zhang speaking.what can i do for you?
a：good afternoon.i am calling in answer to your advertisement in yesterday's“yangcheng evening news” for an english telephone operator.
o：oh，i see.may i have your name please?
a：this is zhiwei zhao speaking.
o：do you think you have a good command of english for telephone operation?
a：yes，i think so.
o：i was a graduate of guangzhou vocational middle school of tourism.there i learned hotel english including english for telephone operation.
o：have you had any experience on the switchboard?
a：yes，i have been a telephone operator for over two years.
o：where do you work now?
a：i work at guangdong guest hotel.
o：i'm interested in your proficiency in english and work experience.would you like to come here for an interview?
a：i certainly would.
o：how about friday morning at nine o’clock?
a：that'll be fine.
o：please bring your resume together with copies of your diploma and id card.come to room 206 and ask for mr. zhang.
a：room 206，mr. zhang?
o：that's right.we'll be looking forward to seeing you then.
a：i will，too.thank you.
o：thank you for calling.see you later.
a：see you on friday.
notes 注釋
1.better luck next time.
祝你下一次運氣好。
2.this is zhiwei zhao speaking.我是趙志偉。用英語打電話用this表示自己一方，用that表示打電話的另一方，如：this is mary speaking.我是瑪麗。不用 i'm mary.is that mr li speaking.你是李先生嗎?不用 are you mr. li?who is that speaking?你是誰?不用 who are you?this is me(speaking).是我。
3.do you think you have a good command of english for telephone operation?
你認為你精通話務英語嗎?
4.i was a graduate of guangzhou vocational middle school of tourism.
我是廣州旅遊職業中學畢業生。
5.there i learned hotel english including english for telephone operation.
我在該校學過飯店英語，包括話務英語。
6.i'm interested in your proficiency in english and work experience.
我對你的英語熟練程度和工作經驗很感興趣。
7.thank you for calling.
謝謝你打電話來。
words and expressions