12.問：一個公司需不需要二線工作者?員工中都是一線工作者是否足夠?為什麼?
答：我相信一個公司既需要一線工作者也需要二線工作者。當新業務開始時,你會希望一線工作者在前線衝鋒陷陣。但在他們身後，你需要二線工作者來敲定項目的細節，並堅持在平時注意維持。團隊中的一線工作者太多會導致自我衝突和混亂，工作則會陷入無政府主義的狀態。
13. q: are you better at “managing up” or “managing down”?
a: if you aren’t good at “managing up,” you rarely get the opportunity to “manage down.” fortunately, i’ve always been quite good at self-management. i’ve never had a deadline that i didn’t meet.
13.問：你比較擅長“向上管理”還是“向下管理”?
答：如果你不擅長“向上管理”，那就沒有機會“向下管理”，幸運的是，我很擅長“自我管理”，我從來沒有完不成工作的經歷。
14.q: would you rather get permission from your boss before undertaking a brand-new project, or be given enough rope to “hang yourself”?
a: during my first week on the job, i would ask my boss how she would prefer me to handle projects. if she indicated that she wanted a take-charge person under her, i would take the ropes. if she told me she wanted me to run ideas by her first, i would comply. i think the real challenge is being able to adapt to your work environment, and i’m flexible.
14.問：你比較希望在做新項目前得到領導的“允許”，還是完全靠自己來管理?
答：在我工作的第一個星期，我會問一下我的老闆她希望我如何處理項目。如果她表示，她想要手下是一個全權負責的人，我就會接管一切。如果她說她想讓我先把想法告知她，我會照做。我認為真正的挑戰是適應工作環境，而我是很靈活的。
15. q: please give an example of the most difficult political situation that you’ve dealt with on a job.
a: i was hired by a woman who was on her way out. she asked me to be her “fall guy” on a number of assignments. i just learned to drop the assignments off with my boss on the day that they were due, and when the managers would ring me up, i would recommend that they simply follow up with her. this kept me out of hot water with my boss and with her superiors.
15.問：請舉出一個你處理過的最棘手的行政狀況。
答：當時我受僱於一位即將離職的女士，她讓我在一些任務中做她的“替罪羊”。我只是在我的女上司離開當天把這些任務全部推掉了。經理打電話給我的時候,我只是建議他們直接詢問我的女上司。這樣，我才從我的上司和她的領導之間的糾纏中脫身。
16. q: is it more important to be lucky or skillful?
a: i think that it’s more important to be lucky, although being very skilled can help to create more opportunities. certainly, [at my former job, my boss'] confidence in me inspired the decision makers at our firm to trust that i could do the job. but clearly, i also happened to be in the right place at the right time.
16.問：你認為運氣和能力哪個比較重要?
答：我認為技術嫻熟會幫我創造更多的機會，但還是運氣更加重要。在以前的一份工作中,我的老闆對我充滿信心，這激勵了我們公司的決策者，使他們相信也我可以勝任那份工作。但很明顯，我也是在正確的時間恰好處在正確的位置。