給客戶道歉信範文
you had an appointment with your friend last friday. unfortunately, you did not keep the appointment because your mother fell ill at that time. write a letter to your friend to:
1.apologize for not attending the appointment as planned,
2.explain why you could not meet him/her that day,
3.make suggestion for another appointment next time.
dear linda,
稱呼：寫給關係親密的個人
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.
第一句是本段的中心句，直接道出道歉的原因。
（積累：i am excessively sorry to do …; fail to do …; make an appointment）
第二句展開道歉，真誠的表達自己的歉意。
(積累： letter of apology)
第三、四句表達自己希望對方接受歉意。
（積累：excuse … for …; turn up）
the reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
therefore, it’s not in my power to meet you.
第一句是本段的中心句，綜述寫信人出現過失的原因。（積累：the reason for … was that…; fall ill）
第二句是本段中心句的展開，講述當時的處境和情況。
第三句承接上一句，表述事實面前的不可抗力。進一步澄清出現過失的原因。
（積累：in one’s power）
naturally, i want to suggest that we should make another appointment next time.
i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
第一句提出下次見面的建議。
（積累：suggest表示“建議”，後接從句用should+動詞原形）
第二句是徵詢對方下次見面的具體地點和時間。
（積累：be obliged; at convenience）
最後一句期待下次見面。禮貌收尾
yours sincerely,
li ming
信件結尾和署名